Clear answers before you begin.
Understand home-visit coverage, suitability, preparation, pricing, and what happens during an assessment.
Home physiotherapy
What is home physiotherapy?
Home physiotherapy brings assessment, suitable treatment, rehabilitation exercises, and practical guidance to your own environment. It can be convenient when travel is difficult or when everyday movement is best reviewed at home.
Which areas do home visits cover?
BalancePoint provides home physiotherapy across selected Kuala Lumpur and Selangor locations, including Setapak, Wangsa Maju, Gombak, Ampang, and Cheras. Send your location through WhatsApp to confirm travel availability for your area and preferred time.
What conditions can be treated at home?
Home physiotherapy may support musculoskeletal and sports concerns, back and neck pain, sciatica, knee or shoulder rehabilitation, stroke and neurological needs, post-surgery recovery, pain management, and suitable exercise rehabilitation. An enquiry and assessment help clarify whether home care is appropriate for your needs.
Your appointment
What happens during the first assessment?
The physiotherapist discusses your concern, health information, current movement, daily needs, and goals. Relevant assessment findings and suitable options are explained before a personalised approach is recommended and you agree to proceed.
How long is a home physiotherapy session?
A standard home physiotherapy visit lasts approximately one hour. The exact flow depends on the assessment and what is appropriate during the visit.
What should I wear?
Wear comfortable clothing or sportswear that allows the relevant area and your general movement to be assessed without unnecessary restriction.
How should I prepare for a home physiotherapy session?
Prepare a safe, reasonably clear area and keep drinking water, a small towel or tissues, relevant medical or discharge information, and any mobility aids nearby. BalancePoint can clarify any additional preparation when confirming the visit.
Care & suitability
Can I arrange an in-person appointment instead?
Yes. Home visits are the primary service, while an in-person appointment can also be arranged in advance. Ask through WhatsApp so availability and the appropriate location details can be confirmed privately.
Is home physiotherapy suitable after surgery?
It may be suitable when your surgeon or medical guidance allows physiotherapy and a home visit fits your current needs. Share discharge information, precautions, and any mobility aids so the assessment and rehabilitation plan can respect that guidance.
Can stroke rehabilitation be provided at home?
Stroke physiotherapy can be provided at home when a visit is suitable. Care may include walking, transfers, balance, strength, task practice, and guidance for daily movement based on the patient’s assessment, safety, and current ability.
Booking & pricing
How do I book a home physiotherapy visit?
Use any WhatsApp enquiry button and briefly share the concern, the patient’s location, and suitable days or times. BalancePoint will clarify whether the service may be appropriate and confirm availability directly.
How much does a home physiotherapy visit cost?
The current home physiotherapy promotion is RM130 per session (regularly RM150), saving RM20. A session lasts approximately one hour. Share your location through WhatsApp to confirm availability before booking.
Still deciding what to ask?
A brief WhatsApp message is enough to start. Share your general concern and location for a home visit.