Wear comfortable clothing
Choose comfortable clothing or sports attire that allows you to move without unnecessary restriction.
A clear path from first message to follow-up.
Know what to share, how a home visit is confirmed, what happens during assessment, and how your personal plan is reviewed.
From enquiry to a plan you understand
Every situation is different, but the path into care should still feel simple and transparent.
- 01
WhatsApp us
Briefly explain what you need help with and share your location for a home visit.
- 02
Confirm your visit
BalancePoint will clarify whether the service may suit your needs and agree on an appropriate time and location.
- 03
Initial assessment & consent
The physiotherapist assesses your needs and explains the proposed treatment, relevant precautions, and potential risks. Treatment proceeds after you understand the information and provide consent.
- 04
Personalised care plan
An appropriate treatment and exercise approach is explained so that you understand the purpose of each next step.
- 05
Progress review & follow-up
Follow-up care is adapted to your response, changing needs, and progress when further sessions are appropriate.
Preparing For Your Home Physio Session
Keep simple supplies nearby
Have a small towel or tissues available and keep drinking water nearby.
Gather relevant information
Keep referral letters, discharge notes, surgical guidance, or relevant medical information available if you have them.
Prepare a clear area
A safe, reasonably clear space is usually enough for assessment and suitable movement or exercise.
Have mobility aids ready
Keep any walking aid, brace, or support you currently use available for the physiotherapist to review where relevant.
There is no automatic treatment plan.
Recommendations follow the assessment. The type of treatment, the role of exercise, and whether follow-up may help are explained according to your current needs and response.
Ready to ask about the first step?
Share your general concern and location so BalancePoint can confirm whether a home visit may be suitable and available.